Privacy Policy

01 Information We Collect

When you contact us through our website or submit a form, we may collect:

• Your name
• Your email address
• Your phone number
• The reason for your inquiry or appointment request
• Any additional information you choose to provide

We may also collect non-personal information through cookies and analytics tools, including your browser type, device type, IP address, and how you navigate our site.

Health-related information you provide during in-office visits is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is governed by our separate Notice of Privacy Practices, available at our offices.

02 How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and appointment requests
• Confirm and schedule appointments
• Send appointment reminders and service-related communications
• Improve our website and services
• Comply with applicable legal obligations

03 SMS and Phone Communications

If you provide your phone number and consent to be contacted, you may receive:

• Appointment confirmation calls and text messages
• Appointment reminders
• Service-related updates
• Responses to your inquiries

Standard message and data rates may apply. Message frequency varies based on your activity. Consent to receive automated text messages and phone calls is not a condition of receiving services from A to Z Dental.

You may opt out at any time by replying STOP to any text message. For help, reply HELP. You may also contact us directly to request removal from our communications list.

04 Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share limited information only:

• With trusted service providers who help us operate our website, communications platform, and patient management systems
• When required by law, subpoena, or court order
• To protect our legal rights, property, or the safety of others
• With your explicit consent

05 Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though some features of the site may not function properly.

06 Data Security

We take reasonable administrative, technical, and physical steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

07 Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below. You may also unsubscribe from any non-essential communications at any time.

08 Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

09 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and operational reasons. The "Last Updated" date at the top of this policy reflects the most recent revision.

10 Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us using the details below.